Call us toll-free at 1-888-425-9376 or 206-626-7320. The minimum age to participate in Club HAL is three years. I'm sure the staff would be grateful. Registering a credit or debit card(s) (Visa, Mastercard, American Express, and Discover) as part of your pre-cruise check-in process activates your keycard. Also, full laundry and valet services are available on all of our ships. The daily Crew Appreciation charge is $16.00 per guest per day for non-suite stateroom guests and $17.50 per guest per day for suite guests. Prescription Marinol, which is used by some as an alternative to marijuana, is permitted. Bear in mind that the screening process for any point of embarkation is similar to that at an airport. Please note that each program features age specific activities and events and children are required to participate in the program designed for their age. Cooking facilities onboard are not considered kosher. Advise your airline at the earliest opportunity that you are a cruise guest destined for a sailing that day. Place them in a carry-on bag or keep them with you so you can access them easily. This should be done well in advance of travel at a Customs office near your home. Should you need to cancel your reservation, your reduced deposit will be applicable to another Holland America Line cruise within the next four years. I still think it is too much, though. Cash deposits can be made on the last day of the cruise. Please note that this is a U.S. government regulation over which Holland America Line has no control. If you should have questions or need assistance, Holland America Line representatives at the pier will be happy to assist you. Some flight options can also be managed directly with the airline by visiting their website and using your airline locator to access your flight details. We will acceptU.S. travelers checks. We will provide disembarkation information shortly before the end of your cruise, which will outline important procedures regarding customs formalities, luggage handling, travel arrangements, disembarkation and other information. I'm not sure why this "issue" crops up every other week, and people go berserk. For this reason, voyages originating and ending in the same U.S. port will not allow embarkation or disembarkation in an alternate U.S. port. Please contact us or your travel advisor for more information. Our activities to protect the environment have not gone unnoticed. locations will accept major credit cards, and some will accept U.S. dollars. Please practice wearing your life jacket. For further information on our relationship with airlines, please refer to your Cruise Contract. Guests with independent flight plans, who have purchased transfers on the day of embarkation through Holland America Line, must advise us of your air schedule at least 14 days prior to arrival to receive the transfer service. Dive In featuring hamburgers and hot dogs. Please Note: This offer is not applicable for Grand World Voyage, Grand Voyages or segments thereof. Beach Towels to take ashore will be available upon arrival at the Gangway. Boarding may be denied or fines may be levied against those guests without proper documentation. Hours are from 6:00am until 9:00pm. Jeans, shorts and T-shirts are only allowed in the casual dining restaurants. You are responsible for complying with the policies. I prepaid a drink package and soda cards and 2 excursions. Because our the kids just got their first creditcard with a $500 limit they will not be able to use their own card, the operator I talked to said they will needto get the card reapproved for at least $840. NOTE: If you are not the parent or Legal Guardian of any minor child traveling with you, you must present an original letter signed by at least one of the childs parents. Allsuch requests should be made before sailing through your travel advisor. if you have and inside stateroom do you have to pay for laundry service? You may select to print as many as you need for your vacation. Appointments may be made in advance on our web site athollandamerica.comor once on board. Choose from options for calling only, calling and messaging or calling, messaging and data. free merchandise, which may include a maximum of 40 ounces of liquor or wine and 200 cigarettes. The card can only be settled for the amount of the pre-paid Gift Card. What can I use it for beside food? WebEarn 2 points per $1 spent on all Holland America purchases, including onboard purchases2 Earn 1 point for every $1 spent on all other purchases everywhere Visa is accepted2 Earn 5,000 points after first purchase enough to redeem for a A total of $420. If your OBC is from another source, other than Holland, you can get the amount refunded to you. Fitness Center: To help you stay in shape, all Holland America Line ships are equipped with a fitness center that offersboth aerobic and strength-training equipment. In my experience, on numerous HAL ships, the information as to where any OBC originated, is not commonly available on the ship. An Alaska cruisetour is our award-winning cruise through Alaska's Inside Passage paired with a scenic train ride into Interior Alaska, plus up to 3 nights at McKinley Chalet Resort, our immersive lodge at the gates of Denali National Park. Please don't blame me if this turns out not to be true, I'm just relaying what I was told. Please Note: Please have your ship ID card and a valid picture identification issued by an official government agency ready and available whenever getting on or off the ship, as you will need to scan your ship ID card at the gangway for boarding. There is no charge to your credit card. Alaska Bonus Offers apply only to 1st/2nd guests and are based on availability. in the bar, lounge or pool areas. Any charge against your shipboard account except casino money will go against OBC, non-refundable first. No more waiting for printed cruise documents. If you become ill or injured during the voyage and your diagnostic and/or care requirements exceed the capabilities of the Medical Center, you will be transferred to medical facilities ashore. Note: If you have purchased air transportation independently from Holland America Line, you will be responsible for any and all expenses incurred when joining the ship in progress. You will be able to leave a comment after signing in, By This topic is now archived and is closed to further replies. Thanks! For information regarding the Transportation Security Administrations Screening Tips for Persons with Disabilities, please visit the Travelers with Disabilities and Medical Conditions section of their website. I do like the new kiosks near the front desk for running off a copy of my bill without having to wait in line at the front desk. or CDs. For 21+ day voyages (excluding Grand Voyages), eligible guests will receive US$300 credit per person to apply toward their shore excursion purchase(s). Any wine or champagne supplied by the Holland America Line to you is not subject to a corkage fee. Holland America Line representatives are available 24 hours a day, 7 days a week and 365 days a year to assist you in any way they can, including assistance with travel delays and contacting loved ones. Made-to-order entres and casual dinner in the Lido. Limit: One (1) offer per person, and up to two (2) per stateroom. Representatives are on hand to assist you in any way they can, including assistance with travel delays and contacting loved ones. Started August 27, 2021, By During our regular business hours, please call: 1-800-426-0327. When you book on board, you have a much better opportunity of receiving the stateroom or suite that best suits your traveling style; this includes preferred accommodations on our mostpopular and unique itineraries. Travelers who have not obtained approval through ESTA should expect to be denied boarding on any air carrier bound for the U.S. So forthis 7 day cruise I booked 2 excursions so far and still have OBC leftover to decide on board. (Required for kids and tweens ages 3 12). I've had rental car companies put holds of $300-$500 on my credit card. Regardless, it is always good practice, when traveling, to make copies of your passport pages before departing. But it will work for me.. If you require the regular use of a wheelchair, we recommend that you bring your own wheelchair with you. All checked and carry-on luggage will be scanned and any prohibited items, including alcoholic/nonalcoholic beverages will be removed, confiscated, and discarded. This will help prevent delays in obtaining pre The reduced deposit applies to sailings of 3 days or longer. For more information about our safety and security procedures when you board the ship, see the From the Captain booklet in your stateroom. Motion sickness medications are available for purchase onboard. of disembarkation. Avalon Waterways Azamara Carnival Cruise Lines Celebrity Cruises Costa Cruises Cunard Disney Cruise Line Explora Journeys Holland America MSC Cruises Norwegian Cruise Line Oceania Cruises Princess Regent Seven Seas Up to $1,500 On Board Credit. The medical staff on board is not available for daily care, unless you are hospitalized in the Medical Center. Experience the best in cruise ship entertainment. Holland America Line is Unused TA credits were credited back to our credit card at the end of the cruise. Guests are urged to complete the Online Check-in process before leaving home. Please Search for the many threads that have discussed this before. You will be responsible for all costs you incur to join the vessel at the next port. This is great because if he should LOSE his card, no one would be able to charge anything to my in-laws' shipboard account (they are paying our deposit because we could not afford it). 19952023, The Independent Traveler, Inc. We usually pull a copy of our account from the front desk or kiosk a day or two into the cruise to verify that all of the OBCs have posted. In addition to watching the Safety Video, please read the Safety information located on the back of your stateroom/suite door. I travel for both business and pleasure, and hotels and rental car companies have signs on their counters explaining the holds, and the implications of the holds for debit cards. They say can't use for casino, but never any problem here. Payment of any fines levied is the responsibility of the individual guest. Embarkation Time:Your assigned check-in time is printed on the Boarding Pass page in your Express Docs. Please log in to purchase your shore excursions. WebThe Holland America Line Navigator App is your indispensable tool for cruise planning, embarkation, managing your onboard experience and booking shore excursions. I was told that if there is a waiting list for an excursion, then you get put at the bottom of the list,so make sure there isn't a waiting list before cancelling & rebooking! You may bring a pre-paid Gift/Rewards Card to pay for your onboard charges. Preparing for your Holland America Line cruise is now easier, faster and more convenient than ever. In Australia, call us toll free at 1-800-260-639. Kids: Painting Picassos, parachute playtime, songs and stories along with theme parties Cosmic Cruisers, Dino-Mite Night and Ships Ahoy Pirate Treasure Hunt Adventure keep our junior cruisers ages 3 - 6 years entertained. Refunds for purchases of onboard products and services will be credited to your onboard account whetherpurchased prior to or during your cruise. Some clearances will require face to face inspections, details will be communicated to you onboard. Please contact Ship Services for further information. Gift Order items include a variety of alcoholic and nonalcoholic beverages, clothing, casino chips and flowers at very reasonable prices. However, if you take out or bring into the United States more than US$10,000, you are required by law to file a report with the U.S. Customs Service. When you book select sailings with Have It All, before March 31, 2023 receive: Reduced fares up to 30% off Free Balcony Upgrade Shore Excursions Specialty Dining Signature Beverage Package Wi-Fi Free Kids Fares Up to $400 Onboard Credit per Stateroom Check with your health care provider at least six to eight weeks prior to departure, as vaccination requirements and recommendations may change. Holland America Line offers a wide range of award-winning shore excursions, providing priceless experiences at destinations around the world. A 3% service fee will be added to your onboard account for all cash advances. Crew Appreciation: Receive prepaid stateroom gratuities on board. Note: Ground transfers may be purchased between select major airports and the ship and from ship to select major airports on the day of embarkation and disembarkation only, as well as airport to hotel and hotel to airport in Anchorage and Fairbanks. Hopefully this will clear up the issue. Washing hands frequently with soap and water will greatly reduce the risk of contracting illness and infections while traveling. Some banks may keep the pre-authorization in place for up to 30 days. Ground transfers may be purchased between select major airports and the ship and from ship to select major airports on the day of embarkation and disembarkation only, as well as airport to hotel and hotel to airport in Anchorage and Fairbanks. Luggage Tag Information: Holland America Line is pleased to introduce new Holland America Lines Express Docs cruisedocuments, along with new luggage tags. In todays era of heightened security, Holland America Line has implemented a no visitor policy. A traveler may include up to 100 cigars and 200 cigarettes (one carton) in the US$800 exemption from duty. Early Booking Bonus Offer is valued at $130 per day. Cruise lines are no different. For some people it isn't a lot, for young families I could be quite a bit of what they set aside for splurging. HAL reserves the right to apply this price protection and offer at its discretion. Personal checks are not accepted on board. For ships without Tamarind, guests will receive one night at Pinnacle Grill or Canaletto.
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